Privacy policy

Additional and detailed information on the use of your personal data.

Data controllers

Who is responsible for the processing?

The data controller is ZONSAI IT SOLUTIONS SL, HEREINAFTER ZONSAI, with Tax ID: B99455800 and address for communication purposes at Av. Pablo Gargallo 98, oficina 10. 50003 Zaragoza

Purpose of processing and legal standing

What is the purpose of data processing?

At ZONSAI we process the data collected through this form to manage queries and deal with possible requests, and the interested party will be solely responsible for filling in the forms with false, inaccurate, incomplete or out-of-date data.

What is the lawful basis for processing?

The processing of your data is based on your consent, which you grant by providing the data requested, filling in and sending this form, and checking the box accepting this privacy notice.

Do you need to provide us with all your data? What will happen if you fail to give it to us?

Yes, you will need to provide us with all the personal data requested in the form. If you do not provide us with the requested data, we will not be able to properly respond to your request.

Will we make automated individualised decisions and/or profiling, which produce legal effects or significantly affect you in a similar way?


How long will we process your data for?

The personal data provided will be kept as long as you do not request its deletion or cancellation and provided that it is adequate, relevant and limited to what is necessary for the purposes for which it is being processed.

Transfer recipients:

Will we transfer your data to other companies?

No se cederán datos a terceros. Solo se realizan cesiones si existe alguna obligación legal.
Your personal data will not be transferred to third parties. Transfers are only made if there is a legal obligation.

Recipients of international transfers:

Will your personal data be transferred to third countries or international organisations?

No international transfers are made.

Rights of the data subject:

Which rights protect the data subject with regard to the processing of their data?

Any data subject has the right to obtain confirmation as to whether or not ZONSAI is processing personal data concerning them.
As provided for in the General Data Protection Regulation, we inform you that you have the following rights:

Access to your data
You have the right to access your data to find out what personal data we are processing which concerns you.
Request rectification or deletion of your data
In certain circumstances, you have the right to rectify inaccurate personal data which concerns you that is processed by us or, even, to ask us to delete it when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
Request the limitation of the processing of your data
In certain circumstances, you have the right to ask us to limit the processing of your data, in which case we inform you that we will only retain your data for the purpose of pursuing or defending claims as provided for in the General Data Protection Regulation.
To data portability
In certain circumstances, you have the right to receive the personal data relating to you, which you have provided to us, in a structured, commonly used and machine-readable format and to transfer it to another data controller.
To object to the processing of your personal data.
In certain circumstances and for reasons relating to your particular situation, you have the right to object to the processing of your data, in which case we will no longer process it except for compelling legitimate reasons, or the exercise or defence of any claims.

When will we respond to your request?

We will respond to your requests as soon as possible and always within one month of receipt of them. That period may be extended by two further months where necessary, taking into account the complexity and number of the requests. The data controller shall inform the data subject of the extension within the first month of the request.

Do you have the right to withdraw your consent?

The data subject has the right to withdraw their consent at any time, without affecting the legality of the processing based on consent prior to the withdrawal.

Where should you go for the exercise of your rights?

To exercise your rights, data subjects should contact the following email address: or write to ZONSAI at the address indicated in the first section on data controllers.

Do you have the right to complain?

Yes. You have the right to lodge a complaint with the national supervisory authority, especially when you have not obtained satisfaction in the exercise of your rights. To do so, you should contact the Spanish Data Protection Agency.